Conditions of carriage

The Conditions of Carriage are part of the Aramex New Zealand shipping contract, and contain the general terms and conditions under which Aramex is engaged in the transportation of goods.

Domestic conditions of carriage


International terms and conditions


Prohibited Items

The Carrier has the sole discretion to declare certain items as Prohibited Items, which it does not carry under any circumstances. The list of Prohibited Items may be amended from time to time, customers must regularly review this list to ensure they do not attempt to send any such items through the network.

If a customer attempts to send any Prohibited Items, the Carrier has the right to refuse pick up or delivery of that item. The Carrier also has the sole discretion to either return the item(s) to the customer at the customer’s sole expense, which will include a freight handling fee plus the applicable freight charges or require the customer to pick the freight up from the depot.

The customer will indemnify and keep indemnified the Carrier from and against all actions, suits, costs, damages, claims, proceedings or injunctions made or brought against the Carrier, including any fines or other penalties imposed upon the Carrier for any reason in relation to the transportation of any Prohibited Items.

Prohibited Items:

Dangerous Goods of the Following Classes:

  • Class 1 Explosive – includes Ammunition Class 1.4's
  • Class 2.3 Toxic Gas
  • Class 4.1 Flammable Solids
  • Class 4.2 Spontaneously Combustible
  • Class 4.3 Dangerous when wet
  • Class 5.1 Oxidizer
  • Class 5.2 Organic Peroxide
  • Class 6.1 Toxic
  • Class 6.2 Infectious Substance
  • Class 7 Radioactive
  • Class 8 Corrosive