Track your parcel

Please be aware that due to high volumes of freight, contactless delivery and safe business practice requirements, our delivery service standards have been impacted resulting in delays over and above our standard timetable.

• Auckland, North Shore and Rotorua: 1-2 additional working days
• Wellington and Christchurch: 4-5 additional working days
• Rest of New Zealand: 1-2 additional working days

We are also experiencing delays with our rural delivery suppliers, please allow an additional 7 working days over and above usual service standards and the delayed regional services highlighted above. If no further scans are available after the additional working days, please submit an enquiry submit an enquiry

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Mailman customers

For deliveries into regional areas, ‘signature obtained’ delivery trace may be referring to receipt by our on-forwarder and not final destination.

Can't find your parcel above or want to ask a question? Submit online enquiry