SERVICE UPDATE

Service Updates

Delays by Suburb​ 

Check for delays in your suburb due to unexpected events by visiting our Network Service Updates page. 

 

Monday, 2 March 2026

Evolving situation in the Middle East

We are closely monitoring the evolving situation across the Middle East, with particular attention to developments impacting the wider region. Our first priority at Aramex is the safety and wellbeing of our people, partners, and customers.

We have put proactive measures in place to keep our operations running as smoothly as possible, and our teams on the ground are working with care and caution to ensure continuity where it’s safe to do so.

At this stage, shipments into and out of Australia and New Zealand are not impacted, and all last mile domestic deliveries are on track.


We’ll continue to monitor developments and share updates as required.

 

Wednesday, 25 February 2026

Temporary Import Duty for Shipments to the U.S.

We would like to update you on an important change affecting the import cost when sending parcels to the United States. 

What’s Changing?

  • As of 24 February 2026, the United States have introduced a temporary 10% ad valorem import duty on the majority of goods entering the United States

  • It is scheduled to apply for 150 days, unless updated by U.S. authorities

  • This replaces the previous IEEPA tariffs that have been in place since 2025

We recommend reviewing the official announcement to view the list of goods excluded from the duty: Fact Sheet - President Donald J. Trump Imposes a Temporary Import Duty.

Keeping up to date

As this is a temporary measure and further details may become available, Aramex will continue to monitor updates from U.S. authorities and share any significant changes that may impact your shipments.

If you would like to access further details, we recommend reviewing the official U.S. channels for updates, including the White House Executive Orders page.

Please note that Aramex will continue to deliver to the United States, and we remain ready to support your international shipping needs. 

Send parcels today from aramexconnect.co.nz.

 

Tuesday, 24 February 2026

Government Changes Impacting Outbound Shipments

What’s changing

From 1 April 2026, New Zealand Customs and the Ministry of Primary Industries (MPI) are restructuring their border processing fees by introducing Goods Management Levies. This change includes increasing charges associated with export processing and biosecurity clearance.

The key changes are:

  • Low-value goods (under $1,000 NZD) – departing by air freight will be subject to a $2.48 levy per item.

  • High-value goods (over $1,000 NZD) – departing by air freight will be subject to a $3.35 levy per item.

  • Air vs sea – separate and distinct rates will be applied for air and sea cargo.

Note: All costs shown are in NZD$ (New Zealand Dollars).

These fees are set by the government and apply to all outbound shipments departing New Zealand, regardless of carrier.
For further information, please refer to the NZ Customs Quick Reference Guide or NZ Customs - Goods Fees 2026 Change.

If you have any questions or require further assistance, don't hesitate to get in touch with our team at aramex.co.nz/contact-us.