Sending parcels

How should I package my item?

We know how important it is that your parcel arrives safely and undamaged. We have included some basics for you below, otherwise you can see our full packaging guide.

1. Choose a good quality box
A double walled box, especially for deliveries that contain fragile items, secured appropriately is best.

2. Choose the right sized box
Boxes that are too small could mean the contents get lost. Boxes that are too large are likely to collapse if another parcel is placed on top of it during delivery.

3. Protect your items
Bubble wrap, packing peanuts, foam, and newspaper can all be used to protect your items.

4. Wrap each item in the box individually
When sending multiple items within one box it’s recommended that each item is wrapped individually. This offers better protection for your items and reduces movement.

5. Seal the parcel with packing tape
Seal all open edges of the parcel with wide parcel tape on both the top and bottom of your package to ensure it doesn’t open during transit.

6. Labelling your parcel
Always use clear, accurate address labels on your parcels.